Privacy policy

Data controller

Tudo Agency is the controller of personal data collected through this website. Send questions about your data to info@tudo.agency.

What we collect

Information you provide in our forms: name, company, email, phone number, website, industry, message and any selected meeting time.

If you start filling in a form and enter a valid email address, the details you have typed may be saved even if you don't submit, so we can follow up on your enquiry. If you don't want this, leave the form before entering your email or ask us to delete the data.

Technical data needed to run and secure the website, such as IP addresses in server logs.

Purposes and legal basis

To answer enquiries, book meetings and prepare growth analyses – legal basis: steps taken at your request before a possible contract, and legitimate interest.

To follow up leads and manage client relationships in our CRM – legal basis: legitimate interest.

To meet accounting and other legal obligations once a contract exists – legal basis: legal obligation.

Recipients and processors

We never sell your data. It is shared with providers who help us operate: hosting and database (Lovable Cloud), CRM and scheduling (HighLevel), project management (ClickUp) and calendar (Google). Some providers may process data outside the EU/EEA; such transfers rely on the European Commission's standard contractual clauses or equivalent safeguards.

Retention

Enquiries that don't lead to a collaboration are kept for at most 24 months. Client data is kept for the duration of the collaboration and afterwards as long as the law requires.

Your rights

You may request access to, correction or erasure of your data, restrict or object to processing, and receive your data in a portable format. Contact info@tudo.agency and we will respond within one month.

You also have the right to lodge a complaint with your data protection authority, in Sweden the IMY (imy.se).